If I was able to give Donna Jewelry 10 stars I would. I walked up and down Wabash Ave. for a few weeks trying to find a reputable jewler that had my best interest at hart. Importantly, I wanted to build a relationship with a jewler, not just walk in, spend thousands of dollars and never see them again. Donna, Danny and Jenny went out of their way to take care of me and allow me to get comfortable with the process. This is truly a ‘classic’ family business that values a building a relationship with the community. I’ll now be telling all of my single friends to use Donna Jewelry for their jewelry needs.
Donna was an absolute dream to work with. My brother and his girlfriend (now fiancee) live out of town and since I work a few blocks away from Donna’s, they asked me to check the place out. Donna and her family were so helpful and honest about every aspect of finding the perfect engagement ring. She didn’t ask for any kind of down payment before making a sketch and she kept everyone updated as to her progress. And then to top it all off, when my watch battery died a few weeks after working with her, her dad replaced for me– at no cost! My brother and his fiancee are so happy with the ring; it’s beautiful, was a great value, and the process of making it was a breeze.
I saved for a long time before I could afford the type of ring I hoped to buy my soon to be wife. We are very old school and did not talk about or go ring shopping at all. I probably don’t have to tell you what that means, but just in case: I didn’t know jack about this sort of thing. When I had FINALLY saved enough to think about making a purchase, I didn’t even know where to start. Luckily, I was talking about my serious lack of ring knowledge at work and a buddy pointed me in the direction of Donna Jewelry. Donna’s was the very first place I was going to look for the ring, so I asked my friend to come with me (I didn’t want to seem too interested and get suckered into something over-priced). Boy did I have the wrong attitude. Donna and the whole family was nothing but kind, accommodating, and honest. They didn’t show me rings I couldn’t really afford, and helped educate me about what I was buying. I left Donna’s saying I was going to shop around and come back if I’d like to make a serious purchase. I went straight home and called my diamond contact. It sounds fancy, but all I did was call my aunt. 😉 She has been in the jewelry business for over 30 years and I trust her opinion–so should you, really. After telling her the specifics of the diamond, band, and price she went to work trying to find me the same or better through her contacts. No luck! She cam back and quoted me a price that was 2K+ over what Donna offered and was lacking in quality!!! Needless to say, I did go back to Donna’s. Not only did they work with my budget, but I found the perfect stone and they literally MADE the entire thing. Guys, let me tell you, there is nothing like telling your future bride: “This is one of a kind–I had it made just for you.” You may think this review couldn’t get better, but when I went to see the ring after it was completed, they told me that they had added 2 extra diamonds to the band. They remembered that I originally wanted a full diamond band, but could not truly afford it. I mean COME ON! Free diamonds?! This family is in the business of making dreams come true, and nothing anyone says can convince me otherwise. Donna, if you read this: SHE SAID YES! Also, we can’t wait to come in and get our bands from you guys. GO TO DONNA JEWELRY.
I’m such a manly man, naturally, I didn’t know squat about diamonds and I needed an engagement ring. Donna and her family were so helpful, Donna personally educated me on what to look for in a diamond, the 4cs, settings, and trends. I not only got my engagement ring there but I walked out feeling like sophisticated man instead of the ape I went in there as. We got our wedding bands there after my wife, thankfully, said yes. Now we visit the Donna jewelery fam when ever we can! Highly recommended.
Such a sweet and friendly family! I had my engagement ring adjusted and it only took a few hours. No appointment needed. I definitely would recommend the business to friends and family.
You will not find better diamonds and rings than at Donna Jewelry. I’ve been a client of Donna Jewelry for over 12 years, starting with the engagement ring for my wife, followed by several pieces thereafter. The customer service is outstanding and they really treat you like family. Your friends and family will be impressed by the quality of diamonds and jewelry that you get from Donna and you will love coming back!
I bought my fiancé’s engagement ring from Donna about a year ago and just received our wedding bands from her this morning! I was referred to her by a relative who has used her for all his jewelry purchases in the recent past (and he buys a good amount of jewelry). I’m 26 years old and super inexperienced when it comes to jewelry purchasing. Donna walked me through every step of the process without ever once coming off as pushy or like she was trying to sell me on anything more than I wanted/could afford. I gave her a general idea of what I wanted in an engagement ring and she drew up some really helpful 3D computer-generated images of what she had in mind. She also gave me a wide variety of options and educated me on what was important in a diamond and what could be sacrificed a bit. However, she never undermined what I told her was important to me and always stayed within the parameters I set without trying to upsell me.I did some pretty extensive shopping around before making the engagement ring purchase and the price I ended up paying for the ring from Donna was by far the best value for the quality of jewelry I received. Donna was very willing to work with me to stay within the budget I gave her when I first contacted her. The ring I ended up buying was well within that budget and blew away any other rings I looked at in terms of size, clarity, sparkle, and overall beauty. Donna is always very accessible and responsive every time I contact her (both via e-mail and phone). I live in St. Louis and Donna never had any problem getting the jewelry to me in an extremely timely fashion. In sum, my entire experience with Donna was phenomenal and I won’t have to do anymore shopping when it comes to jewelry purchases. I have highly recommended Donna to everyone I know in the market for jewelry and will continue to do so. -Keith K. St. Louis, MO
The owners of Donna’s Jewelry are simply fantastic. They are friendly and very eager to please. They always remember customers names, but of course, this obviously isn’t the most important thing. First off, they have beautiful diamonds and are great at finding what you need at the right price. They can create custom jewelry and are very affordable. I had my grandmother’s wedding ring redone there and they did an absolutely fantastic job. The ring was a family heirloom passed down from my grandmothers mom all the way to me. It was broken and missing almost all the stones. Donna Jewelry took the ring and restored it back to perfection. My fiance recently proposed to me with a ring he got from Donna’s and I couldn’t be happier. They took the design I had and created it to exactly what I wanted. I hope everyone goes there because they will be as impressed as I am.
I purchased my fiance’s engagement ring from Donna almost one month ago and I’m extremely happy with the level of service, personal attention, and workmanship we received.I honestly didn’t know where to begin, so my then-girlfriend and I began visiting the big-name jewelry stores so we could see what was out there. There were a lot of great looking diamonds and settings out there, but they were out of my budget – I thought I would never be able to purchase a ring without going into debt. We began looking into local jewelers and were referred to Donna Jewelry by one of my fiance’s friends. I called the store, talked to Donna herself, and scheduled an appointment after discussing what we were looking for in a stone. Donna is great – she had a variety of stones in different cuts and carat sizes that would work with my budget. Also, she took us outside to show us how the stones would look like in natural light. When it came to the setting, I brought in a picture of a ring design that my girlfriend and I liked, and Donna was able to make suggestions and make everything look proportional. The level of personal attention she gave us was excellent! She was also easy to talk to, and was very good about keeping me posted regarding the status of the ring from the initial CAD design, the wax, and the final product. Donna was also very flexible with my payments – a portion here, a portion there, no deadlines, no late penalties, no rigid payment schedule, no stress! We will definitely be back to purchase our wedding bands!
Donna and her family are the reason why there will always be a place for small businesses in Chicago. We purchased our engagement and wedding rings there and anytime we are in town we stop in to have them cleaned and they do an amazing job. The rings were perfectly created and I cannot recommend them enough. Thanks for all your help!