I went to many places as I was searching for the diamond and the setting for my fiance. My brother suggested that I try Donna’s Jewelry because he used them many years ago and had nothing but great things to say about his experience there. It did not take me long to see why he spoke so highly of them. The service at Donna’s Jewelry is unbeatable. Everyone there was extremely helpful and knowledgeable. The first time I went, I met with Danny and he showed me numerous diamonds that would be in my price range. I was given better prices at Donna’s for a higher quality diamond. I still had a decision to make and wanted to look elsewhere, this was not a problem there. They guaranteed their pricing and held onto the loose diamond for a couple of weeks. When I visited the next time, I met with Donna. I did this process on my own and Donna was able to ask the right questions to help me pick out the setting that my fiance absolutely loves. (I was actually convinced on a different one and my fiance is really glad that I made the change based on the conversation I had with Donna). If you are looking to buy a ring or jewelry in the future, I would strongly encourage you to stop in at Donna’s and speak with Donna, Danny or Jenny. Through your first conversation with them, you will be able to tell that they are a customer first business.
Donna and her family are the reason why there will always be a place for small businesses in Chicago. We purchased our engagement and wedding rings there and anytime we are in town we stop in to have them cleaned and they do an amazing job. The rings were perfectly created and I cannot recommend them enough. Thanks for all your help!
I saved for a long time before I could afford the type of ring I hoped to buy my soon to be wife. We are very old school and did not talk about or go ring shopping at all. I probably don’t have to tell you what that means, but just in case: I didn’t know jack about this sort of thing. When I had FINALLY saved enough to think about making a purchase, I didn’t even know where to start. Luckily, I was talking about my serious lack of ring knowledge at work and a buddy pointed me in the direction of Donna Jewelry. Donna’s was the very first place I was going to look for the ring, so I asked my friend to come with me (I didn’t want to seem too interested and get suckered into something over-priced). Boy did I have the wrong attitude. Donna and the whole family was nothing but kind, accommodating, and honest. They didn’t show me rings I couldn’t really afford, and helped educate me about what I was buying. I left Donna’s saying I was going to shop around and come back if I’d like to make a serious purchase. I went straight home and called my diamond contact. It sounds fancy, but all I did was call my aunt. 😉 She has been in the jewelry business for over 30 years and I trust her opinion–so should you, really. After telling her the specifics of the diamond, band, and price she went to work trying to find me the same or better through her contacts. No luck! She cam back and quoted me a price that was 2K+ over what Donna offered and was lacking in quality!!! Needless to say, I did go back to Donna’s. Not only did they work with my budget, but I found the perfect stone and they literally MADE the entire thing. Guys, let me tell you, there is nothing like telling your future bride: “This is one of a kind–I had it made just for you.” You may think this review couldn’t get better, but when I went to see the ring after it was completed, they told me that they had added 2 extra diamonds to the band. They remembered that I originally wanted a full diamond band, but could not truly afford it. I mean COME ON! Free diamonds?! This family is in the business of making dreams come true, and nothing anyone says can convince me otherwise. Donna, if you read this: SHE SAID YES! Also, we can’t wait to come in and get our bands from you guys. GO TO DONNA JEWELRY.
We highly recommend Donna Jewelry!! We went to Donna Jewelry Co. with a very unique custom engagement ring in mind and had an incredible experience working with them! We found their quality, craft, attention to detail, and communication superb. While incredibly knowledgeable and offering only highest quality jewelry and diamonds, they were also very down to earth and a pleasure to work with. The piece we were designing was so unique we were nervous going into the process. However, Donna and her family made the experience fun and reassuring and delivered a ring more beautiful than we could have ever imagined. We will absolutely be going back to them with all of our jewelry needs!
I purchased my fiance’s engagement ring from Donna almost one month ago and I’m extremely happy with the level of service, personal attention, and workmanship we received.I honestly didn’t know where to begin, so my then-girlfriend and I began visiting the big-name jewelry stores so we could see what was out there. There were a lot of great looking diamonds and settings out there, but they were out of my budget – I thought I would never be able to purchase a ring without going into debt. We began looking into local jewelers and were referred to Donna Jewelry by one of my fiance’s friends. I called the store, talked to Donna herself, and scheduled an appointment after discussing what we were looking for in a stone. Donna is great – she had a variety of stones in different cuts and carat sizes that would work with my budget. Also, she took us outside to show us how the stones would look like in natural light. When it came to the setting, I brought in a picture of a ring design that my girlfriend and I liked, and Donna was able to make suggestions and make everything look proportional. The level of personal attention she gave us was excellent! She was also easy to talk to, and was very good about keeping me posted regarding the status of the ring from the initial CAD design, the wax, and the final product. Donna was also very flexible with my payments – a portion here, a portion there, no deadlines, no late penalties, no rigid payment schedule, no stress! We will definitely be back to purchase our wedding bands!
I bought my fiancé’s engagement ring from Donna about a year ago and just received our wedding bands from her this morning! I was referred to her by a relative who has used her for all his jewelry purchases in the recent past (and he buys a good amount of jewelry). I’m 26 years old and super inexperienced when it comes to jewelry purchasing. Donna walked me through every step of the process without ever once coming off as pushy or like she was trying to sell me on anything more than I wanted/could afford. I gave her a general idea of what I wanted in an engagement ring and she drew up some really helpful 3D computer-generated images of what she had in mind. She also gave me a wide variety of options and educated me on what was important in a diamond and what could be sacrificed a bit. However, she never undermined what I told her was important to me and always stayed within the parameters I set without trying to upsell me.I did some pretty extensive shopping around before making the engagement ring purchase and the price I ended up paying for the ring from Donna was by far the best value for the quality of jewelry I received. Donna was very willing to work with me to stay within the budget I gave her when I first contacted her. The ring I ended up buying was well within that budget and blew away any other rings I looked at in terms of size, clarity, sparkle, and overall beauty. Donna is always very accessible and responsive every time I contact her (both via e-mail and phone). I live in St. Louis and Donna never had any problem getting the jewelry to me in an extremely timely fashion. In sum, my entire experience with Donna was phenomenal and I won’t have to do anymore shopping when it comes to jewelry purchases. I have highly recommended Donna to everyone I know in the market for jewelry and will continue to do so. -Keith K. St. Louis, MO
Donna was amazing every step of the way. My girlfriend found an engagement ring online that she really loved. It was a rose gold, rounded pave shoulder, with a center stone. Luckily I had a picture and showed it to Donna. She created it from scratch, periodically sending me pictures of the wax design. She was very helpful and accommodating throughout the whole process. I’m very thankful a friend of mine referred me to Donna Jewelry. Without them I probably would have overpaid for something that wasn’t exactly like the original picture. I’ll refer any friends or family looking for an engagement ring to Donna Jewelry. Thanks for everything!
Such a sweet and friendly family! I had my engagement ring adjusted and it only took a few hours. No appointment needed. I definitely would recommend the business to friends and family.
Donna Jewelry is simply, awesome! I have bought all of my diamond jewelry there because they are extremely knowledgable, friendly, and they give you great deals. All of there diamonds are top quality, and I appreciate there honesty, and integrity when they sell! I have dealt with other jewelers in Chicago before, but after dealing with Donna, I simply refuse to go elsewhere. Not to sound redundant, but go to Donna!
If I was able to give Donna Jewelry 10 stars I would. I walked up and down Wabash Ave. for a few weeks trying to find a reputable jewler that had my best interest at hart. Importantly, I wanted to build a relationship with a jewler, not just walk in, spend thousands of dollars and never see them again. Donna, Danny and Jenny went out of their way to take care of me and allow me to get comfortable with the process. This is truly a ‘classic’ family business that values a building a relationship with the community. I’ll now be telling all of my single friends to use Donna Jewelry for their jewelry needs.