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Amazing, fast, and personable service - definitely recommend Donna Jewelry for jewelry restoration/repair! I needed to get a pair of gold earrings replated on extremely short notice. They were so understanding and accommodating toward my schedule. They did an incredible job. Faster and more convenient service than I could find out in the suburbs near me, and wonderful people too - I'd definitely return for other jewelry needs!
Donna has been custom making beautiful jewelry for me for a few years now. I've been nothing short of elated with her work. When my husband and I started talking about getting married she was my first choice for our wedding rings. Donna worked tirelessly and spent loads of time with both me and my husband custom designing our rings. She was genuinely excited for both of us and continually listened to our requests and desires! Our rings are absolutely perfect. Thank you Donna!
I can't say enough GREAT things about Donna and her family. 5-Stars, not just for the quality and selection of their jewelry, but mostly for their customer service. Very friendly and accommodating and most of all - HONEST.I didn't feel like I was being "sold" like with other jewelers in the past. Donna really took the time to educate me to make me comfortable about my investment. I will be giving them all my future business.Donna... don't change a thing. You and your family have got the right formula for success!!!!
I can't recommend Donna Jewelry enough. I went to Donna's with a vague idea of what I was looking for and a price range I had in mind. At no point in our first meeting did I ever feel like Donna was trying to sell me on more than I was asking for. In fact, she probably reasoned me out of making an even larger purchase that would've left me with buyer's remorse. She was extremely patient and informative throughout the entire process, and the price was unbeatable (seriously, couldn't find any other jewelers or online engagement ring sites that could come close to matching Donna's price with the same quality).Through 40+ emails of me mulling over small details, Donna was always prompt with her responses (thanks for being so patient, Donna!). The ring was finished in about 3 weeks and I couldn't be happier with the result. My fiancée was ecstatic!Seriously, don't think twice, just go to Donna's. Unlike other jewelers where all the employees work on commission and are trying to push a sale, Donna Jewelry is family run and they stand behind their work and reputation. We've definitely found our go-to jeweler.
I would ABSOLUTELY recommend coming here for your ring. We have had multiple friends come here to get engaged and they all said the same thing. "Donna and her family are professional, knowledgeable, helpful and not at all pushy." I'm very type A and I'm a big fan of extensively researching everything until I feel I know what I want. I went in with my boyfriend with a very clear plan and not a single time did I feel judged or dissuaded from that. Donna's mom and sister we're really great and knowledgeable and I felt like I was in really great hands. I can't wait to get upgraded from gf to fiancé!
Exquisite craftsmanship, exceptional service. Four words that perfectly describe the wonderful experience we've had with Donna Jewelry.My husband purchased an engagement ring from Donna Jewelry on the strength of personal recommendations from other clients, and we could not have been happier. Until the day I discovered that the center stone had gone missing from the ring. I'm careful with my rings, but life happens - travelling on airplanes three times a month, rough housing with my nephews, playing with the dog, doing laundry. Who knows where the stone got lost?Grudgingly resigned that I would need to replace the ring, we went back to Donna. I opted to purchase a new ring. Donna helped me find another option that I absolutely LOVE, and she made excellent recommendations to update the previous ring with a new non-diamond stone so it could be a keepsake for the future. And she provided the updates at rates that were very reasonable and generous.I already loved Donna from our first experience, and now I can't imagine going anywhere else for fine jewelry needs.
I had such a positive experience with Donna! She is such a nice person! I came in for a wedding band resize and she was able to do a flawless job. Not only was the resize done in a timely manner but she took the time to make sure we got the sizing perfect. Great customer service and looking forward to returning for future services. Keep up the good work!
Where do I start?? I went to about 10 different jewelry stores looking for an engagement ring, and no place felt as personable as Donna Jewelry. Every step of the way Donna was honest, knowledgeable, and extremely helpful. She helped me find exactly what I was looking for, with multiple options within my budget! As a result, my (now) fiancé is overjoyed with her beautiful ring! I have already recommended Donna Jewlery to all my friends searching for a ring, and I encourage whoever is reading this to check it out as well!
The experience I had with Donna Jewelry company was very smooth, creative and satisfying! The nice thing about this family-owned company is that everyone in the family was involved in the custom ring I had them create. As a consumer, it was a simple as me going in there, introducing myself and giving them a bunch of photos of other rings with features I liked. They used their creativity and talents to create a 3D-printed mock-up of what the ring setting would look like. We sat down together on several occasions to review the mock-ups and select stones (in my case, black diamonds and dark red garnets). My specific ring was a bit more difficult as I wanted them to use black gold instead of white gold. Rather than plating the ring with black gold here in the U.S. (poor quality), they sent it to Hong Kong to have the best people in the industry do it). They let me know once the ring was done immediately and I was very very happy with the final result. They're not interested in volume business. They are interested in personal relationships and making sure you understand the differences between styles, cuts, how light hits the ring and maintenance. I have every intention of continuing to use Donna and her company for ALL of my future jewelry needs. This is an easy recommendation for me to make as I suggest all of my friends, family, and online viewers use them.
This is seriously one of the best businesses I have ever had the pleasure of going too. Donna and her family are all amazing. I came in with a custom designed engagement ring and she made it perfectly. It also was done so fast (2 weeks) and there are no words to describe how gorgeous it is. She was always very prompt in answering our several emails and kept us updated throughout the entire process. Can't wait to come back to get our wedding bands done!